Welcome to Spicy Hub, your go-to mobile food application for delicious meals delivered right to your doorstep. Please take a moment to review our shipping and delivery policy to ensure a smooth and delightful experience.
- Order Placement:
- Spicy Hub is a mobile food application that allows you to conveniently place orders online.
- Delivery Team:
- Your orders will be handled and delivered by the dedicated Spicy Hub delivery team.
- Delivery Radius:
- To be eligible for delivery, the customer's location should be within a 15-kilometer radius from the Spicy Hub outlet.
- Contact Information:
- The account details provided during registration on the Spicy Hub food app will be used by our delivery personnel to contact you for a smooth delivery process.
- Packaging and Care:
- Your food package will be meticulously packed in accordance with government norms to ensure freshness and safety during transit.
- We take utmost care in delivering your order to maintain its quality and presentation.
- Cancellations, Returns and Refunds:
- If you wish to return or cancel your order, please refer to our Cancellation/Refund Policy for detailed information and instructions.
- We strive to accommodate your requests to the best of our ability.
- Consumption Time frame:
- Once your order is delivered, we recommend consuming the food within 2 hours to ensure the best taste and quality.
At Spicy Hub, we prioritize customer satisfaction, and our shipping/delivery policies are designed to enhance your overall experience. If you have any further questions or concerns, please feel free to contact our customer support team.
Thank you for choosing Spicy Hub for your culinary delights!